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Knowledgebase

Articles

How to change your Unavailable Voicemail Greeting

#1. Access the Voicemail system by clicking the envelope or by calling *97 #2. Press 0 – for...

How to change your Voicemail PIN

#1. Access the Voicemail system by clicking the envelope or by calling *97 #2. Click 0 – For...

How to enable/disable Do Not Disturb (DND)

Via the Desk Phone: #1. Click the mute button located on the bottom right-hand side of phone...

How to listen to a New Voicemail on Desk Phone

#1. Access the Voicemail system by clicking the envelope or by calling *97 #2. Click 1 – To...

How to listen to a Saved Voicemail

#1. Access the Voicemail system by clicking the envelope or by calling *97 #2. Click 2 – To...

How to transfer a Phone call

There are two types of transferring – Blind & Attentive. The only difference is Attentive...

How to transfer a caller directly to Voicemail

#1. While on the phone click the Transfer key (looks like two rotary phones located on bottom...

Voicemail Key Actions

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