Articles

Call Park - How to Park & Unpark

How to Park a Call While you're on an active call, press the assigned Call Park button (its...
How to change your Unavailable Voicemail Greeting

#1. Access the Voicemail system by clicking the envelope or by calling *97 #2. Press 0 – for...
How to change your Voicemail PIN

#1. Access the Voicemail system by clicking the envelope or by calling *97 #2. Click 0 – For...
How to enable/disable Do Not Disturb (DND)

Via the Desk Phone: #1. Click the mute button located on the bottom right-hand side of phone...
How to listen to a New Voicemail on Desk Phone

#1. Access the Voicemail system by clicking the envelope or by calling *97 #2. Click 1 – To...
How to listen to a Saved Voicemail

#1. Access the Voicemail system by clicking the envelope or by calling *97 #2. Click 2 – To...
How to transfer a Phone call

There are two types of transferring – Blind & Attentive. The only difference is Attentive...
How to transfer a caller directly to Voicemail

#1. While on the phone click the Transfer key (looks like two rotary phones located on bottom...
Voicemail Key Actions